Returns & Exchanges
At HYPER GOGO, we want you to be completely satisfied with your fashion-forward purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all items in original condition.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is unworn.
Attach the Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing